Difference between revisions of "Continuous Improvement/Claims"

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Revision as of 14:25, 9 September 2019


Salish Sea References

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Link to Headwater Sites Link to Lowland Watershed Sites Link to Floodplain Sites Link to Delta Sites Link to Embayment Sites Link to Beach Sites Link to Rocky Headland Sites

This is a list of complaints of waste (where resources are being spent without creating value). They may or may not be accurate or precise. Each complaint came from a member of a local ecosystem recovery team, either through a personal communication or an on-line form. Complaints have been rewritten in neutral and consistent language by the complaint team, while trying to retain or add nuance or detail. No complaint has been discarded unless the complaint can be confirmed as inaccurate. Some complaints are nested within other complaints.

Complaints are useful to us because they show us where we might be able to improve the efficiency or effectiveness of our work. By shining daylight on complaints from the field we get insight into our state and federal support systems. We have sorted complaints into three systems:

  1. Plan and Fund System - by which we allocate resources to pay people to do protection and restoration. Most of this is through appropriation and capital programs.
  2. Regulate and Mitigate System - where we exercise state and federal authority to constrain the actions of citizens. These authorities create mitigation markets.
  3. Coordinate System - for all the various mechanisms by which we attempt to align action among various otherwise independent actors.