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In November 2018 the Ecosystem Coordination Board agreed that developing Kaizen mechanisms in Puget Sound recovery would be useful. To evaluate the potential for developing an inter-agency Kaizen system in Puget Sound, using existing resources, that 1) the Coordination Community would be the appropriate workforce for staffing this kind of effort, and that 2) this community would be in the best position to design a feasible approach.
A temporary volunteer workgroup was established based on a solicitation within the "Coordination Community", and staffed by NOAA Restoration Center. This workgroup established a workplan, and agreed to design and test a Kaizen system using an Agile Development Philosophy, whereby we learn how to do continuous improvement by immediately doing continuous improvement. We envision a three step process:
- Local Teams make "claims" about "waste" in the "Ecosystem Recovery System", which are received by a coordinator community,
- A facilitator agrees to develop a claim into a "improvement effort" using an "A3 process"
- An A3 is endorsed by "affected agencies" at the ECB, and a facilitator is supported to implement the improvement project
- The coordinator community
Vocabulary
To understand what we are talking about, it is important to know how we are using words to represent specific concepts.
- A3 Process - A3 refers to a tabloid size sheet of paper, and the A3 process is where a facilitator works with the claimants and affected agencies to define the whole problem and solution within a single tabloid sheet of paper, following a traditional format. Here is the A3 for "Continuous Improvement" (requires permissions)
- Affected Institutions - Those institutions that would need to adjust behavior to realize the proposed improvement.
- Claim - An observation of waste
- Complaint - The early form of a claim, which may not consider all the factors affecting the claim.
- Coordinator Community - a staff member involved in one of the many Coordination Bodies. We are initially focused on Lead Entity Coordinators, Local Integrating Organization Coordinators, Ecosystem Recovery Coordinators, and Marine Resource Committee Coordinators.
- Ecosystem Recovery System - This refers to the sprawling complex of authorities, workgroups, and social infrastructure involved in the management of ecosystem services. This system is the aggregate of the drivers that determine ecosystem state, and therefore the success of all our ventures. All drivers are integrated in places which are either restored or degraded. Therefor, the Ecosystem Recovery System, while somewhat haphazard and difficult to comprehend, is what actually determines whether we are successful in achieve any significant goals.
- Facilitator -
- Improvement Effort
- Kaizen, or Gemba Kaizen
- Waste - waste is any effort or resource expended without directly generating value. Some waste is necessary. The goal of a production system is to create value with as little waste as possible. In the Ecosystem Recovery System, value is the preservation or restoration of ecosystem services.
Committee
- Kit Crump
This is a sub-page of the Continuous Improvement effort.
