Continuous Improvement/The Prototype: Difference between revisions

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*<big>'''[https://www.youtube.com/watch?v=5RKsywC46Mo 45 Minute Video Introduction]'''</big> - link to youtube video
*<big>'''[https://www.youtube.com/watch?v=5RKsywC46Mo 45 Minute Video Introduction]'''</big> - link to youtube video
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==Vocabulary==
==The Vocabulary==
To understand what we are talking about, it is important to know how we are using words to represent specific concepts.
To understand what we are talking about, it is important to know how we are using words to represent specific concepts.
*'''A3 Process''' - A3 refers to a tabloid size sheet of paper, and the A3 process is where a facilitator works with the claimants and affected agencies to define the whole problem and solution within a single tabloid sheet of paper, following a traditional format.  Here is the [https://docs.google.com/document/d/1K84y781VSOCpTDVwEPBE9zGnX0ZMSE8eUx0nd-yFDDE/edit?usp=sharing A3 for "Continuous Improvement"] (requires permissions)
*'''A3 Process''' - A3 refers to a tabloid size sheet of paper, and the A3 process is where a facilitator works with the claimants and affected agencies to define the whole problem and solution within a single tabloid sheet of paper, following a traditional format.  Here is the [https://docs.google.com/document/d/1K84y781VSOCpTDVwEPBE9zGnX0ZMSE8eUx0nd-yFDDE/edit?usp=sharing A3 for "Continuous Improvement"] (requires permissions)
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*'''Waste''' - waste is any effort or resource expended without directly generating value.  Some waste is necessary.  The goal of a production system is to create value with as little waste as possible.  In the Ecosystem Recovery System, value is the preservation or restoration of ecosystem services.
*'''Waste''' - waste is any effort or resource expended without directly generating value.  Some waste is necessary.  The goal of a production system is to create value with as little waste as possible.  In the Ecosystem Recovery System, value is the preservation or restoration of ecosystem services.


==Committee==
==The Workgroup==
*Kit Crump
*Dan Calvert (PSP Ecosystem Recovery Coordinator)
*
*Paul Cereghino (NOAA Restoration Center)
 
*Kit Crump (Stillaguamish Lead Entity Coordinator)
[[File:CI word cloud.png|left|80px|link=Coordinated Investment]]''This is a sub-page of the [[Continuous Improvement]] effort.''
*Laura Ferguson (PSP Ecosystem Recovery Coordinator)
*Marta Green (San Juan Local Integrating Organization Coordinator)

Revision as of 19:40, 19 June 2019


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CI word cloud.png

In November 2018 the Ecosystem Coordination Board agreed that developing Kaizen mechanisms in Puget Sound recovery could be useful for improving how we do our work. We have been given the opportunity to develop an inter-agency Kaizen system in Puget Sound, and that the "Coordination Community" would be the appropriate workforce for designing this kind of effort, and if empowered with adequate capacity, would be positioned to implement.

We formed a temporary volunteer workgroup from within the "Coordination Community", and staffed by NOAA Restoration Center. This workgroup has agreed to a workplan by which we'll rapidly stand up a functioning continuous improvement process. We envision a four step system:

  1. Local Teams, working in "Gemba" make "claims" about "waste" in the "Ecosystem Recovery System", through a google form, which are received by our coordinator community representatives,
  2. A facilitator agrees to a claim into a "improvement effort" using an "A3 process" with opportunities for peer support.
  3. An A3 may be endorsed by "affected institutions" and the ECB. By united advocacy, and among various funding mechanisms, a facilitator is supported to implement the improvement project.
  4. The coordinator community and its facilitators, under the auspices of the ECB and its Leadership Council, track and evaluate our improvement efforts.

Our assumption is that continuous improvement of the Ecosystem Recovery System is not really optional--we just do it poorly. Kaizen can and should be done by organizing existing resources and efforts. We will test Step 1 and 2 of the above proposed system in the Summer and Fall of 2019. We will bring our proposal back to the ECB and affected institutions in winter, as we prepare for the 2020 project development season. {credit}

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The Vocabulary

To understand what we are talking about, it is important to know how we are using words to represent specific concepts.

  • A3 Process - A3 refers to a tabloid size sheet of paper, and the A3 process is where a facilitator works with the claimants and affected agencies to define the whole problem and solution within a single tabloid sheet of paper, following a traditional format. Here is the A3 for "Continuous Improvement" (requires permissions)
  • Affected Institutions - Those institutions that would need to adjust behavior to realize the proposed improvement.
  • Barrier is a general term for anything that keeps us from doing our work, from unintended institutional barriers that could be solved with Kaizen, to deeply-seated social conflicts. We avoid this generalization and are focused on developing a system to improve unintentional institutional barriers and waste.
  • Claim - An observation of waste
  • Complaint - The early form of a claim, which may not consider all the factors affecting the claim.
  • Coordinator Community - a staff member involved in one of the many Coordination Bodies. We are initially focused on Lead Entity Coordinators, Local Integrating Organization Coordinators, Ecosystem Recovery Coordinators, and Marine Resource Committee Coordinators.
  • Ecosystem Recovery System - This refers to the sprawling complex of authorities, workgroups, and social infrastructure involved in the management of ecosystem services. This system is the aggregate of the drivers that determine ecosystem state, and therefore the success of all our ventures. All drivers are integrated in places which are either restored or degraded. Therefor, the Ecosystem Recovery System, while somewhat haphazard and difficult to comprehend, is what actually determines whether we are successful in achieve any significant goals.
  • Facilitator - An individual, following standard methods, that supports development and implementation of an A3 to reduce waste. They could be operational staff, grant funded, or supported under capital program administration.
  • Gemba - A Japanese word for the factory floor, the scene of the crime, or wherever the action is. In the Ecosystem Recovery System, Gemba are the actual places, in the watershed, where ecosystem services are either protected or restored.
  • Improvement Effort - A change to our social systems, where an adjustment of behavior, cashflow, infrastructure, or communications results in a reduction of waste, so that we have more resources that can be used to generate value.
  • Kaizen, or Gemba Kaizen - Kaizen is a japanese work that translates roughly to "continuous improvement", and represents a practical approach to improving business operations developed in the Toyota Production System, and has since spread globally across manufacturing and many other sectors. It is the predecessor of Lean Management, which is a commercialized version common in the USA.
  • Waste - waste is any effort or resource expended without directly generating value. Some waste is necessary. The goal of a production system is to create value with as little waste as possible. In the Ecosystem Recovery System, value is the preservation or restoration of ecosystem services.

The Workgroup

  • Dan Calvert (PSP Ecosystem Recovery Coordinator)
  • Paul Cereghino (NOAA Restoration Center)
  • Kit Crump (Stillaguamish Lead Entity Coordinator)
  • Laura Ferguson (PSP Ecosystem Recovery Coordinator)
  • Marta Green (San Juan Local Integrating Organization Coordinator)