Continuous Improvement: Difference between revisions

Revision as of 22:15, 4 February 2020

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Self improvement is an intrinsic part of good government. The Continuous Improvement Project is developing a prototype process for improving how state and federal agency systems that fund, regulate, or organize ecosystem recovery to better serve local practitioners.

Project Initiation

This project is inspired by Gemba Kaizen theory, where improvement opportunities are identified by the people who do the work and enabled through standard practices. The project emerged from Coordinated Investment meetings and is being developed in close coordination with the Align - Washington Ecosystem Grant Coordination Workgroup and Floodplains by Design programs. It continues with support from the Puget Sound Partnership's Ecosystem Coordination Board.

Prototype 2019 - our effort to stand up a prototype improvement system
List of Claims - a complete list of all areas for improvement received to date by Continuous Improvement
File:Cereghino 2019 continuous improvement proposal to ECB.pdf describes our evolving vision for Continuous Improvement in an 11x17 format. This version was provided to the ECB with a NOAA introduction.

Improvement Network

Implementing an efficient continuous improvement process requires ongoing collaboration among five parties:

The Coordination Community of Salmon Recovery Lead Entities, Local Integrating Organizations and Ecosystem Recovery Coordinators work with local practitioners and agency programs to identify improvement opportunities as claims.
Agency Programs collaborate with local practitioners to evaluate and facilitate improvement strategies.
Agency Leadership acknowledges that areas for improvement in processes they own justify agency effort for change.
Funders cooperatively create the capacity for improvement, where proposed changes exceed the capabilities of any one party or local practitioners.
A Community Forum such as the Ecosystem Coordination Board or Salmon Recovery Council sustains our communities attention to efficiently complete this work on critical areas of ecosystem recovery.

Prototype Process

The process currently is envisioned to include these roles, steps and tools within the improvement network.

Ongoing Improvement Projects

Culvert Replacement Regulatory Coordination - to reduce the cost and time necessary for a local practitioner to get permission to modify a culvert for habitat improvement.
Large Project Budget Standards - to reduce the cost of managing a shifting project budget over multiple grant applications and contracts.
Standard Conservation Project Description - a early problem definition looking at redundant project description for funding over a project life cycle.
File:MC2 2018 lead entity lean study.pdf - the report of an ongoing lean process supported by RCO focused on reducing waste in salmon recovery implementation.

Supporting Materials

The following materials summarize the resources and ideas used to develop the project to date:

Video pre-workshop briefing to put project description standard work in context.
Video proposal to "Coordination Community" following ECB agreement to ask coordination community to assist in development of continuous improvement system.
File:Continuous improvement meeting 3 notes.pdf - notes from third ECB sub-committee meeting.
File:Problem backlog detail.pdf - a list of improvement opportunities with some description text for each problem.
File:Problem backlog.pdf - a copy of a draft google sheet with potential improvement projects identified over the course of this project.
File:ECB process flowchart.pdf - a draft process flow for completing a new A3, discussed at the 7/31 sub-committee.
File:A3 culvert regulation.docx - a draft document describing an evolving proposal for how to improve culvert permitting processes based on Snohomish Culvert Replacement Regulatory Coordination
File:King County 2018 lean a3 training.pptx - the powerpoint used in the A3 training below.
YouTube Video of A3 Training Presentation (1hr) - provided by Fred Jarrett, King County
File:King County 2018 A3 training.pdf - Training in lean management for ECB sub-committee
Presentation to Ecosystem Coordination Board - File:Cereghino 2018 continuous improvement concept for ECB.pdf
File:Cereghino 2017 continuous improvement NTA.pdf describes a conceptual strategy for integrating ongoing work by EPA, TNC, NOAA, RCO, and Ecology on conservation system improvements, to build on each others unique capacity, and develop closer communication with local integrated teams.

@@ Line 2: / Line 2: @@
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 [[file:CI word cloud.png|left|200 px|word cloud of vision document]]
-||'''The Continuous Improvement effort is developing a prototype process for improving how state and federal agency systems that fund, regulate, or organize ecosystem recovery might improve services to local actors working on ecosystem recovery.  It is inspired by Gemba Kaizen theory, initially developed within the Toyota Production System, where improvement opportunities are identified by the people who do the work on the "factory floor" and rapid improvement efforts are enabled through standard practices, and encouraged by leadership.  We work with the resources we have, because self improvement in an intrinsic part of good government.  The current iteration has received support from the [[Puget Sound Partnership]]'s Ecosystem Coordination Board and is being guided by [[Lead Entities]], [[Local Integrating Organizations]] and [[Ecosystem Recovery Coordinators|Ecosystem Recovery]] coordinators.'''
+||'''Self improvement is an intrinsic part of good government. The Continuous Improvement Project is developing a prototype process for improving how state and federal agency systems that fund, regulate, or organize ecosystem recovery to better serve local practitioners.'''
-Continuous improvement emerged from inter-agency coordination work initiated during [[Coordinated Investment]] meetings.  A "funding system first" strategy has led to close coordination with the [[Align - Washington Ecosystem Grant Coordination Workgroup]], and the [[Floodplains by Design]] efforts to integrate natural resource management and [[Flood Hazard Management]] in [[Floodplains]].
+==Project Initiation==
+This project is inspired by Gemba Kaizen theory, where improvement opportunities are identified by the people who do the work and enabled through standard practices. The project emerged from Coordinated Investment meetings and is being developed in close coordination with the [[Align - Washington Ecosystem Grant Coordination Workgroup]] and [[Floodplains by Design]] programs. It continues with support from the [[Puget Sound Partnership]]'s Ecosystem Coordination Board.
 {{credit}}
 *'''<big>[[Continuous Improvement/Prototype 2019|Prototype 2019]]</big>''' - our effort to stand up a prototype improvement system
-*'''<big>[[Continuous Improvement/Claims|List of Claims]]</big>''' - a complete list of all complaints received to date by Continuous Improvement
+*'''<big>[[Continuous Improvement/Claims|List of Claims]]</big>''' - a complete list of all areas for improvement received to date by Continuous Improvement
-*'''<big>[[file:Cereghino 2019 continuous improvement proposal to ECB.pdf]]</big>''' describing our evolving vision for Continuous Improvement in an 11x17 format.  This version, with a NOAA introduction and to [[ECB]]
+*'''<big>[[file:Cereghino 2019 continuous improvement proposal to ECB.pdf]]</big>''' describes our evolving vision for Continuous Improvement in an 11x17 format.  This version was provided to the ECB with a NOAA introduction.
 {{end}}
-==The Improvement Network==
+==Improvement Network==
-[[file:coordinated investment workflow.png|right|200px]]Our hypothesis is that to implement a efficient continuous improvement effort requires simultaneous collaboration among five parties:
+Implementing an efficient continuous improvement process requires ongoing collaboration among five parties:
-#'''The Coordination Community''' must work with local practitioners to look for opportunities to improve the recovery operating environment, and in good faith work with agency programs to identify improvements.
+#'''The Coordination Community''' of [[Salmon Recovery Lead Entities]], [[Local Integrating Organizations]] and [[Ecosystem Recovery Coordinators]] work with local practitioners and agency programs to identify improvement opportunities as claims.
-#'''Agency Programs''' must allocate effort to have good faith conversations with local actors to evaluate strategies for improvement.
+#'''Agency Programs''' collaborate with local practitioners to evaluate and facilitate improvement strategies.
-#'''Agency Leadership''' must agree that spending agency effort on improvement in this way is important.
+#'''Agency Leadership''' acknowledges that areas for improvement in processes they own justify agency effort for change.
-#'''Funders''' must provide increments of funding to create the capacity for improvement, where countermeasures exceed the capabilities of any one actor, but where the community agrees about the importance of improvement.
+#'''Funders''' cooperatively create the capacity for improvement, where proposed changes exceed the capabilities of any one party or local practitioners.
-#'''A Community Forum''' like The Ecosystem Coordination Board or Salmon Recovery Council must sustain our communities attention to complete this work in a way that is efficient, and addresses the need for work on critical areas of ecosystem recovery.
+#'''A Community Forum''' such as the Ecosystem Coordination Board or Salmon Recovery Council sustains our communities attention to efficiently complete this work on critical areas of ecosystem recovery.
+==Prototype Process==
+The process currently is envisioned to include these roles, steps and tools within the improvement network.
+[[file:coordinated investment workflow.png|200px]]
 ==Ongoing Improvement Projects==
-*[[Culvert Replacement Regulatory Coordination]] - to reduce the cost and time necessary for a local actor to get permission to modify a culvert for ecosystem improvement.
+*[[Culvert Replacement Regulatory Coordination]] - to reduce the cost and time necessary for a local practitioner to get permission to modify a culvert for habitat improvement.
 *[[Large Project Budget Standards]] - to reduce the cost of managing a shifting project budget over multiple grant applications and contracts.
 *[[Standard Conservation Project Description]] - a early problem definition looking at redundant project description for funding over a project life cycle.